Payment Policy

CONSULTATIONS

• • Payments pertaining to consultations, shall be payable before said scheduled consultation.

• • Payment can be made securely through our website, alternatively contact admin@nvza.co.za and enquire about our banking details. Once payment has been made, dispatch your proof of payment to admin@nvza.co.za or info@nvza.co.za

DEPOSIT

• • You will receive a cost agreement/mandate to be signed before a file will be opened.

• • In most cases we will require a deposit, set-off for fees and disbursements shall be made against the deposit amount (excluding bulk collections).

• • The initial deposit amount required is not a quotation or estimate, of any kind, but merely a deposit.

• • The client hereby and in terms of their mandate authorises the Attorneys to retain or set-off any amount necessary and in line with the rules from the deposit.

• • The Attorneys may require further payment and deposit amounts, as it deems necessary and in view of the anticipation of the depletion of any existing deposit amount.

• • NVZA will provide the client with estimates, invoices and statements on a regular basis and on demand by the client.

 FEES 

• • Our fees are set out in the mandate and fee agreement.

• • Should you require to review our fees, kindly email and query our fees.

• • Emails can be dispatched to admin@nvza.co.za

ESTIMATES

• • All prices displayed under “Click Law” are estimated amounts for the drafting of a basic document.

• • What is a “BASIC DOCUMENT” this is a general document with such headings that are usually drafted for such document. A basic document has a foreseeable amount of pages to be drafted. Should the drafting of your requested document not fall within the parameters of such amount of allowable pages, or should the document be specialized, with more sections, headings, etc. we will accordingly inform you thereof, as the basic fee will then have to be adjusted.

• • Therefore should you have a complex, specialized or lengthy document, we will accordingly provide you with a new quotation for the drafting thereof.

• • Any monies paid online shall be applied to such new quotation on your acceptance thereof. Alternatively, should you not accept the quotation, kindly email info@nvza.co.za and request a refund form.

• • Any refund shall be paid within 14 business days, and shall be subject to a possible handling fee, and/or banking costs and direct disbursements incurred.

• • Divorce matters are estimated for a simple uncontested divorce, all disbursements shall be invoiced and payable before a court date shall be allocated.

Should you have any questions or queries you are welcome to contact our offices. 

INVOICES AND PAYMENT

• • All invoices shall be paid within a specified timeframe, alternatively should no such timeframe be provided, the account shall be payable on presentation thereof and into the bank account with details as stipulated on the respective invoice. All overdue accounts shall bear interest at 24% per annum, compounded monthly.

• • Should timeous payment not be made, the Attorney will discontinue all further work on the client’s file.

• • The client shall be liable for all legal costs between Attorney and own client, incurred by NVZA in respect of any legal steps taken in terms of this agreement.

ONLINE ORDERS 

• • All orders, purchases or transactions of products, or digital products, or information made using this website, is subject to the following additional terms and conditions:-

• • We may choose not to accept your order, even after payment has been received, such payment shall be refunded in full, should we not accept your instructions.

• • All prices on this website are subject to change without notice.

• • All prices are inclusive of VAT and other taxes.

• • The price displayed for an item, may change at our discretion and at receipt of your proper instructions, should the drafting be complex, or should the agreement or document be used by yourself for your company, or should it be intended to be distributed or used multiple times.

• • Any document drafted by NVZA INC. which gets distributed or used multiple times, without the written consent of NVZA INC. shall be subject to further invoicing, a payment of 50% per document so copied, distributed, or re-used shall be payable.

• • Invoices, quotations and estimates shall be provided to the client via email.

• • We reserve the right to correct any errors or mistakes in pricing, even if we have already received and/or requested payment. We also reserve the right to refuse any order placed on the incorrect payment amount, or terms.

Please request our mandate and fee agreement by emailing admin@nvza.co.za for further fee and payment details.

Should you have any further questions or queries pertaining to our fees or payment terms, you are invited to contact our offices.